What is an email group
An email group is an address that distributes messages to several recipients. It is useful for teams, departments and functional addresses.
Reviewed:
One address for several people
An email group is a domain address that sends each received message to several recipients.
For example, team@example.com can deliver the same message to anna@example.com, john@example.com and marta@example.com.
What it is used for
Groups are useful when an address represents a team or function rather than one person.
Common examples include:
info@domain.com;sales@domain.com;support@domain.com;management@domain.com;billing@domain.com.
This keeps the public address stable even when the people behind it change.
Sending to groups
When someone sends a message to the group, the server distributes it to the configured members. Recipients may be accounts in the same domain or, depending on configuration, external addresses.
The group distributes messages, but it does not always create a shared mailbox with shared history. If you need one inbox checked by several people, a shared IMAP mailbox may be better.
How PRIMARI handles it
At PRIMARI.NET, groups are managed inside the domain email service. The group address and its recipient addresses are configured there.
It is a good option when several people need the same messages without sharing one password.
When to contact PRIMARI.NET
Contact PRIMARI.NET if you want to create an address for a team and are unsure whether it should be a group, forwarding rule or shared mailbox. We can help choose based on how you reply and how you need to keep history.