Email group or shared account?
A group distributes messages to several people. A shared account is one mailbox used by several people with IMAP. The best choice depends on how you reply and keep history.
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The main difference
An email group sends each message to several addresses. Each person receives a copy in their own mailbox.
A shared account is one mailbox, such as info@example.com, opened by several people using IMAP.
When a group is better
A group is usually better when:
- everyone must receive a copy;
- each person replies from their own account;
- a common inbox is not needed;
- you want to avoid sharing passwords;
- members may change easily.
It works well for internal notices, team communication and addresses that distribute information.
When a shared account is better
A shared account can be better when:
- one common inbox is needed;
- several people must see what is pending;
- a single history is important;
- replies must always come from the same address;
- shared folders help organise messages.
IMAP is useful here because every device sees the same mailbox on the server.
Risks of sharing a mailbox
A shared mailbox can be practical, but it has risks. Several people use the same password, and it can be harder to know who read, moved or deleted a message.
Replies also need coordination to avoid duplicated answers.
How PRIMARI handles it
At PRIMARI.NET you can use groups, forwarding rules and real accounts depending on the need. If a shared account is configured in a mail application, the username uses % instead of @.
For example:
Address: info@example.com
Username: info%example.comWhen to contact PRIMARI.NET
Contact PRIMARI.NET if you are unsure which model fits. Explain who must receive mail, who must reply and whether you need a shared archive.